Refund policy
Return & Refund Policy
Thank you for shopping at Mera Mukhwas.
No Returns Policy
Due to the consumable nature of our food and mouth freshener products, we do not accept physical returns on any items once they have been delivered.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery.
To request a resolution:
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Contact us at mera.mukhwas@gmail.com within the 48-hour window.
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Include your order number, a brief description of the issue, and clear photo evidence of the damaged or wrong product and original packaging.
Replacements & Refunds
Once we review your request, we will evaluate the issue and issue either a replacement or a refund to your original payment method, depending on product availability and the nature of the request. Refunds typically take 5 to 10 business days to process back to your account once approved.